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Terms of Service

Last Updated: December 2025 · Contact: [email protected]

1. Acceptance of Terms

By accessing or using the SavorAI mobile application, website, or any related services (collectively, the "Services") operated by Neurolance LLC, a Virginia limited liability company ("Neurolance," "Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years old to use our Services. If you are between 13 and 18 years old, you must have permission from a parent or legal guardian to use the Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4. Description of Services

SavorAI provides AI-powered food recognition and nutrition tracking services. Our Services include:

  • Food image analysis and identification
  • Nutritional information estimates (calories, macronutrients, micronutrients)
  • Food logging and tracking features
  • Custom meal and recipe creation
  • Progress tracking and insights

5. Important Disclaimers

Not Medical Advice

The Services are for informational purposes only and do not constitute medical, nutritional, or dietary advice. The nutritional information provided is an estimate based on available data and AI analysis. It should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Always consult with a qualified healthcare provider or registered dietitian before making significant changes to your diet, especially if you have health conditions, allergies, or specific nutritional requirements.

Accuracy Limitations

While we strive for accuracy, nutritional estimates may vary based on food preparation methods, portion sizes, ingredient variations, and other factors. We do not guarantee the accuracy, completeness, or reliability of any nutritional information provided.

6. User Content

You retain ownership of content you upload to the Services (such as food images). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, store, and analyze your content to:

  • Provide and improve the Services
  • Train and enhance our AI models
  • Develop new features and services

You represent that you have the right to upload any content you submit and that such content does not violate any third-party rights or applicable laws.

7. Prohibited Conduct

You agree not to:

  • Use the Services for any illegal purpose or in violation of any laws
  • Upload malicious content, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Services or servers
  • Scrape, harvest, or collect data from the Services without permission
  • Use the Services to harass, abuse, or harm others
  • Impersonate any person or entity
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use automated systems (bots, scrapers) to access the Services
  • Resell, redistribute, or commercially exploit the Services without authorization

8. Subscription and Payments

Certain features may require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Provide accurate billing information
  • Authorize recurring charges for subscription plans

Payments are processed through Apple App Store or Google Play Store. Subscription terms, billing cycles, and cancellation policies are governed by the respective app store's terms. We do not have access to your payment card details.

Refunds

Refund requests must be submitted through the Apple App Store or Google Play Store according to their respective refund policies. We do not process refunds directly.

9. Intellectual Property

The Services, including all content, features, functionality, software, designs, and trademarks, are owned by Neurolance LLC and protected by United States and international intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

The "SavorAI" and "Neurolance" names, logos, and related marks are trademarks of Neurolance LLC. You may not use these marks without our prior written permission.

10. Third-Party Services

Our Services may integrate with or link to third-party services (such as app stores, payment processors, or social media platforms). We are not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any information provided through the Services.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEUROLANCE LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of the Services.

Our total aggregate liability for any claims arising from or related to these Terms or the Services shall not exceed the greater of: (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Neurolance LLC and its members, managers, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any rights of any third party; or (d) any content you submit through the Services.

14. Termination

You may terminate your account at any time by contacting us or using the account deletion feature in the app. We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice.

Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, United States, without regard to its conflict of law provisions.

Arbitration Agreement: Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved through final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Virginia. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver: YOU AND NEUROLANCE LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Small Claims Exception: Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdiction.

16. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Neurolance LLC regarding the Services and supersede all prior agreements and understandings.
  • Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Neurolance LLC.
  • Assignment: You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms without restriction or notification.
  • Force Majeure: Neurolance LLC shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, government actions, or internet or telecommunications failures.

17. Third-Party Attributions

SavorAI uses icons and graphical assets provided by third parties under their respective licenses:

18. Contact Us

If you have questions about these Terms, please contact us:

Operating Entity: Neurolance LLC, a Virginia limited liability company

Location: Virginia, United States